We love our customers, and we are not happy until you are. Please send all refund/return enquiries to hello@silklee.ie

If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement.

30 day money back guarantee

To be eligible for a refund we ask that the goods must be unused and unopened, in the same condition you received them in and they must also be in the original packaging and returned within 30 days of the delivery date. Customers are liable for return shipping fee.


If you change your mind and wish to exchange an item for a different color, that's no problem. We will charge a small shipping fee to dispatch your replacement.

Facemasks are non-returnable.